MyDukan is a venture of SSR Enterprises ("we", "us"). These terms cover:
- mydukan.app — our product website
- web.mydukan.app — the MyDukan web app
- MyDukan mobile app — Android and iOS
1. Acceptance of Terms
- You must be 18 or older to use MyDukan.
- Using MyDukan means you agree to these terms.
- If you disagree, please do not use MyDukan.
- Using it for a business means accepting for it.
2. Accounts and Devices
- Give true, correct details when creating an account.
- Keep your details updated.
- Keep your login details private and secure.
- You are responsible for all activity on your account.
- Tell us quickly if your account is misused.
- Business owners control their staff users' access.
- You arrange your own internet and devices.
Plans and payments
- MyDukan offers a limited free plan and paid plans.
- Paid plans must be paid by the due date.
- Unpaid accounts are suspended right away.
- Suspended accounts' data is kept until payment is made.
- On cancellation, we refund the unused subscription days.
Closing your account
- You may close your account anytime.
- You can export your data before closing.
- Your data is deleted 30 days after closing.
3. Acceptable Use
- Use MyDukan only for lawful business purposes.
- Do not enter false, misleading, or illegal data.
- Do not try to hack, copy, or disrupt MyDukan.
- Do not share or resell access without our permission.
- We may suspend or close accounts that break these rules.
4. Your Data and Privacy
- Your business data belongs to you.
- We use it only to run and improve MyDukan.
- We do not sell your data to anyone.
- We take reasonable steps to keep data secure.
- You are responsible for data your staff enter.
- See our Privacy Policy for full details.
5. Availability and Support
- We aim to keep MyDukan available at all times.
- Maintenance or technical issues may cause short downtime.
- We may add, change, or remove features.
- We will give notice before changing or removing features.
- Support: hello@mydukan.app or +91 9036770772.
6. Liability
- MyDukan is provided "as is".
- Check your reports and records before relying on them.
- We are not liable for indirect or business losses.
- This includes lost profit, data, or sales.
- Our total liability is limited to fees paid in the last 12 months.
- For free plan users, this amount is zero.
- You will cover our costs if you misuse MyDukan.
- This includes breaking these terms or any law.
- These terms follow the laws of India.
- Disputes go only to the Karnataka High Court.
7. Changes to These Terms
- We may update these terms from time to time.
- The "Last updated" date will show the change.
- Continued use means you accept the new terms.
8. Contact
- Email: hello@mydukan.app
- Phone: +91 9036770772