Connect with Customers Like Never Before
Boost Sales with 24/7 Messenger Automation
Engage your customers on the world’s most popular messaging platform. Build meaningful relationships, capture leads, and increase sales—all on autopilot.
Powerful Messenger Features to Grow Your Business
Automate business inquiries, increase 10x more sales
With My Dukan you can build the content flow to engage and build relationship with your customers. Send custom text, image, link, video or carousel and any more.
Send promotions & offer broadcasts
With 80% open rates and 25% CTR, Messenger beats every other channel. Seasonal discounts and flash-sale offers delivered right into your customer's messenger inbox.
Direct Customers to Your Facebook Messenger Chatbot from Anywhere
Use My Dukan Messenger URL Growth Tool to create a messenger link for your chatbot that customers can access from their preferred channel. Website. Email. Text message. Anywhere.
Frequently Asked Questions
Why are chatbots important in marketing?
Chatbots allow you to engage more customers without extra staffing costs. They operate 24/7, saving time and providing consistent support. In addition to customer service, they speed up payments, increase social media engagement, gather user insights, and nurture leads. Chatbots can also reach wider audiences by handling diverse topics and conversations.
What is a Facebook Messenger chatbot?
A Facebook Messenger chatbot is an automated tool that interacts with users through Facebook Messenger. It answers customer questions, provides support, and even completes tasks like order processing. My Dukan's chatbot seamlessly integrates with Messenger, Instagram, your website, and more, offering a unified, multi-channel experience that meets customers wherever they are.
Why does my business need a Facebook Messenger chatbot?
A Messenger chatbot helps you provide 24/7 customer service without increasing headcount. It automates answers to FAQs, simplifies repetitive tasks, and captures leads. With a high open rate, Messenger bots significantly improve lead conversion. Plus, they can gather contact information for follow-ups, enabling efficient lead nurturing.
How can I create my Messenger chatbot on My Dukan?
Creating a chatbot on My Dukan is easy and requires no coding skills. Start by signing up for a free account, linking your Facebook and Instagram accounts, and customizing bot settings.
Can I use My Dukan as a customer service chatbot?
Yes! My Dukan chatbots are perfect for customer service. They provide round-the-clock support, handle FAQs, and gather insights to personalize customer interactions. Chatbots can help retain loyal customers by offering timely, relevant assistance on platforms like Facebook Messenger and Instagram.