Transform Your Business with Seamless E-Commerce Solutions
Start selling, scaling, and connecting with your customers – all from one powerful platform.
Key Benefits
Set Up in Minutes
Launch your store quickly with our easy-to-use setup. Choose a theme, customize, and go live without hassle.
Sell Everywhere
Our platform connects you to customers across web, social media, and mobile. Seamlessly integrate with Facebook, Instagram, and more.
Automate Marketing Effortlessly
Automate your marketing with chatbots, email campaigns, and SMS broadcasts to keep your customers engaged 24/7.
Reliable Payment and Shipping
Over 50 global payment options and a powerful shipping module give customers the flexibility and convenience they expect.
Personalized Marketing Tools
Create targeted campaigns and respond to comments automatically with AI-driven chatbots.
Robust Analytics
Access insights on traffic, customer behavior, and marketing performance.
Sell Online In Multiple Channel
Easily improve eCommerce presenece, increase sales and utilize every possible channel for the growth of your business.
Connect with Customers Like Never Before
Boost Sales with 24/7 Messenger Automation
Engage your customers on the world’s most popular messaging platform. Build meaningful relationships, capture leads, and increase sales—all on autopilot.
Powerful Messenger Features to Grow Your Business
Automate business inquiries, increase 10x more sales
With My Dukan you can build the content flow to engage and build relationship with your customers. Send custom text, image, link, video or carousel and any more.
Send promotions & offer broadcasts
With 80% open rates and 25% CTR, Messenger beats every other channel. Seasonal discounts and flash-sale offers delivered right into your customer’s messenger inbox.
Direct Customers to Your Facebook Messenger Chatbot from Anywhere
Use My Dukan Messenger URL Growth Tool to create a messenger link for your chatbot that customers can access from their preferred channel. Website. Email. Text message. Anywhere.
Instagram Sales Automation
My Dukan is the easiest and most powerful platform to automate your Instagram DM and marketing for more sales and better customer support.
Manage DMs within My Dukan app.
Create AI Instagram
chatbot with our amazing “Visual Builder”
Persistent Menu
Connect with your audiences 24/7
Collect leads instantly
Shopify Integration
Seamlessly unites your Shopify store with My Dukan, enhancing product management and sales efficiency.
WooCommerce Integration
Elevate your online store’s potential with WooCommerce Integration, harmonizing inventory management and supercharging your e-commerce capabilities.
WhatsApp Official API
Enhance customer engagement with automated notifications for orders, status changes, stock updates, and more, customizable to your preferences.
In-Depth Store Analytics
Offers detailed analytics with charts on traffic sources, devices, platforms, and top URLs, giving insights into visitor demographics and behavior.
Abandon Cart
Recover lost sales effortlessly by sending reminder emails to customers who abandoned their carts, all within our Marketing Module.
Order Tracking Updates
The Order section in My Dukan App offers a comprehensive view for admins, covering order details like billing, shipping, and payment status. Admins can track each order's progress—from “Confirmed” to “Delivered”—and manage payment statuses, distinguishing between “Paid” and “Unpaid” (for COD). Only customers can cancel unpaid orders.
For customers, My Dukan App provides real-time order tracking, with the option to cancel orders until they are marked “Paid” or “Delivered.” These features streamline order management for admins and empower customers with enhanced control over their orders.